About The SOS Agency

Adrienne brings a distinguished background in customer service, administration, and project management, with a strong focus on both external and internal client relations to support organizational growth. She has been with SOS since shortly after its founding, collaborating closely with Tanesh to scale and advance the company.

Outside of work, Adrienne enjoys travel, fine food and wine, and personal development, and she is dedicated to raising her family. She resides in Atlanta, GA with her husband, Christopher, and their six children.

Sophie developed a passion for American Sign Language after meeting a Deaf friend in high school. Encouraged by members of the Deaf community, she earned a B.S.Ed. in ASL/English Interpreting from Valdosta State University and subsequently worked full time in the interpreting field.

A native of the Atlanta area, Sophie is enthusiastic about joining The SOS Agency. She brings administrative experience and is eager to contribute to the company’s customer support operations. She is committed to raising awareness about access and supporting the Deaf community.

Outside of work, Sophie enjoys spending time with her husband, reading, and meeting friends for chai lattes.

Chezon graduated from Georgia Perimeter College’s interpreting program in 2012 and has demonstrated a longstanding passion for ASL and Deaf culture. Her commitment to building meaningful connections between Deaf and hearing communities is evident in her advocacy and professional work.

She brings extensive scheduling and coordination experience across large-scale conferences, theater productions, and concerts, both in-person and virtual. Chezon’s strong organizational skills, attention to detail, and ability to manage complex logistics make her well suited to thrive in a fast-paced environment.

Outside of her professional role, Chezon is a creative enthusiast who enjoys gaming, writing poetry, crafting, and jewelry making.

Cecilia brings over 15 years of experience across educational, medical, religious, DeafBlind, performance, and VRS settings. A proud University of Georgia alum, business owner, and mother, she’s passionate about creating access and supporting our community every day.

When she’s not interpreting, Cecilia loves traveling, concerts, swimming, outdoor festivals, and spending quality time with her family.

Laura was raised in Michigan and has lived in the South throughout her adult life. After a career in non profit fundraising, she transitioned into interpreting, completing the Sign Language Interpreting certificate program at Georgia Perimeter College following the attainment of her bachelor’s degree.

She has worked as a professional interpreter for 14 years, providing services in community settings and through VRS. Laura is eager to expand her skills into scheduling and administrative operations and is excited to join the SOS team.

Laura resides in the Atlanta area with her wife, Damita, who is also an interpreter. They share two adult children, a passion for yoga and travel, and two rescue dogs.

Donna Flanders earned a degree in Interpretation for the Deaf from the University of Arkansas at Little Rock in 1991 and relocated to Georgia to begin her career as an educational interpreter in the metro-Atlanta area. In 1999 she transitioned from full-time employment to independent contracting, expanding her practice across Georgia, throughout the United States, and internationally.

Donna has delivered numerous workshops for ASL learners and practicing interpreters and has presented at multiple national conferences hosted by the Registry of Interpreters for the Deaf.

For 14 years Donna served on staff at the Atlanta Area School for the Deaf in Clarkston, Georgia, providing interpretation for faculty and staff and leading special projects focused on the education and language development of Deaf children.

After completing a master’s degree in Interpreter Pedagogy, she joined the teaching faculty at the University of South Florida in Tampa and the University of North Florida in Jacksonville, and she currently teaches at Georgia State University in Atlanta.

As founder of FingersCrossed, Inc., Donna produced the inaugural UpGrade Conference: Professional Development for Classroom Interpreters in September 2024. In recognition of her sustained support for educational interpreters, the Registry of Interpreters for the Deaf presented her with the Brilliance Award.

With more than 35 years of professional experience in interpreting, Donna is committed to supporting colleagues at every stage of their professional journey and looks forward to connecting with and mentoring interpreters.

Stephanie became deaf at 18 months and was raised in Colorado. She earned an Associate Degree in Graphic Design from Rochester Institute of Technology in 2012 and a Bachelor’s Degree in Business Management from the University of Phoenix in 2016.

While she applies her design expertise professionally, Stephanie has broadened her skill set to include scheduling and data analysis. She has more than eight years of experience managing scheduling operations for VRS, VRI, and on demand services and enjoys collaborating with interpreters across the globe.

Outside of work, Stephanie enjoys reading, spending time with family, playing hockey, watching sports and movies, and hiking with her three dogs. She lives in Madison, Wisconsin, and is a proud three time aunt.

Holly possesses over 15 years of experience advocating for accessibility in higher education and related sectors. She began her career in 2009 as a C-Print Captionist at Georgia Perimeter College (now Georgia State University), initially as a contractor before transitioning to a staff captionist role.

During her tenure at GSU she advanced to coordinator for Deaf and Hard of Hearing students and oversaw scheduling for campus accessibility services.

In 2021 Holly joined a New England language services firm as a Key Account Manager, where she managed client scheduling and provided account support through 2024. Deeply committed to equitable communication and accessibility services, she is pleased to be a part of the SOS team and looks forward to reengaging with the community.

A resident of the Atlanta area for more than 30 years, Holly enjoys spending time with her two children—her daughter, a recent LSU graduate preparing for graduate school, and her son, who is studying aviation. Outside of family commitments she can often be found at the beach, reading, or watching sports, with a particular interest in hockey.

Melanie is a graduate of The University of South Florida, where she majored in ASL Interpreting. She holds an EIPA 4.1 and provides interpretation services in both medical and educational settings.

A passionate advocate for effective communication, Melanie balances her professional work with personal interests in literature and sports, including the Harry Potter series, football, and hockey.

She lives in Wellington, Florida, with her husband, two daughters, and their dogs, Sidney and Gryffindor. Much of her free time is spent at the dance studio supporting her daughters’ activities.