This year revealed something powerful: interpreting is changing, and interpreters deserve agencies that change with it. ASL Interpreting Reimagined means embracing these changes and redefining what it means to serve our communities.
In 2025, The SOS Agency focused on elevating the experience of working with us—beyond just scheduling assignments. We invested in clearer communication, new points of contact, improved billing workflows, and expanded support resources. As a result, interpreters could focus on what they do best: showing up, preparing well, and providing exceptional service. Indeed, ASL Interpreting Reimagined is about making every step smoother and more empowering for our team.
We also took a serious look at data—travel trends, assignment patterns, team interpreting needs, cancellation behaviors, vendor feedback, fill rates, and system usage. That information fueled smarter decisions: updates to travel time and mileage, compliance improvements, background check processes, mentorship programs, and a refreshed approach to interpreter readiness. Importantly, our journey could be described as reimagined ASL interpreting at every turn. This process helped us identify new opportunities for improvement.
But 2025 also gave us something even more valuable: perspective.
Interpretation is demanding work—physically, mentally, emotionally. Agencies must honor that reality. This is the context that ASL Interpreting Reimagined directly addresses for our community.
So, heading into 2026, here’s what we’re doubling down on:
- More Support, Less Guessing
From onboarding to scheduling to billing, we’re creating clearer pathways, more resources, and better response systems. The goal? Reduce frustration. Increase predictability. At its core, ASL Interpreting Reimagined is focused on removing barriers and making support seamless.
- Professional Growth That Matters
Our training, assessments, and mentoring initiatives will continue to expand so interpreters feel supported—not only in the work they do today, but in the careers, they’re building for tomorrow. In fact, our approach is guided by a vision of reimagined interpreting in ASL for every professional.
- Honest Conversations About Workload & Capacity
Team interpreting, prep materials, safety considerations, reasonable travel expectations—these are central to our 2026 focus. Your health and longevity in this field matter, and all of it falls under our commitment to ASL Interpreting Reimagined for a healthier workplace.
- A Community Built on Transparency
We are committed to sharing how and why decisions are made, providing clearer policies, and ensuring interpreters know what to expect from us and what we expect in return. Transparency is a key value as we continue with this reimagined ASL interpreting mission.
This year wasn’t just about growth—it was about direction. And we are entering 2026 with a renewed commitment to building a work experience that is organized, respectful, fair, and sustainable. To sum up, ASL Interpreting Reimagined continues to inspire everything we do.
