Privacy Policy

Protecting your privacy is our priority. This Privacy Policy applies to “www.TheSOSAgency.com” and “The SOS Agency” and governs the collection and use of personal data. Unless otherwise stated, all references to “The SOS Agency” will be referred to as “The Company” and include its associated website pages. The Company’s website provides information, recruitment services, and acts as a service provider platform. By using our website, you agree to the data practices outlined in this policy.

Collection of your Personal Information

To provide you with the best possible products and services, The Company may collect personally identifiable information, including but not limited to:

– First and Last Name
– Mailing Address
– Email Address
– Phone Number

 

We collect personal information only when you voluntarily provide it to us. However, certain personal information may be required when you choose to access specific products or services. This information will be used solely for the purpose of delivering the requested services and for related administrative purposes.

These situations may include but not limited:

 

(a) Registering for an Account: When you create an account, we may collect your first and last name, email address, phone number, and mailing address to set up your profile and communicate with you about your account. We may use any of this information to reach out to you regarding your account or status with us.

(b) Entering for Scholarships, Give-Aways or Contests: If you participate in an event sponsored by us or our partners, we may collect your contact information, such as your name, email address, and phone number, to notify you if you win and to manage the contest.

(c) Signing Up for our Newsletter Email Blasts: When you sign up for our mailing list, we may collect your email address and other relevant contact information to deliver these offers to you. We do not sell or distribute this information to anyone else and you can unsubscribe from it at any time by sending an email at Newsletters@TheSOSAgency.com . 

(d) Sending Us an Email: If you contact us via email, we may collect your email address and any other information you provide to respond to your inquiry.

(e) Submitting Payment Information: When you order and purchase products or services, we will collect your credit card or other payment information to process the transaction.

 

We will use the information collected for purposes such as communicating with you about the services or products you have requested. Additionally, we may collect further personal or non-personal information in the future as needed to enhance our services. Please note that while we take steps to safeguard your information, by providing it, you acknowledge and agree that The Company is not liable for any unauthorized access to your data that may occur despite our efforts to protect it.

Use of your Personal Information

The Company collects and uses your personal information to provide and manage the services you have requested. This includes processing transactions, managing your account, and delivering personalized content and communications tailored to your needs.

 

Additionally, The Company may use your personally identifiable information to inform you about other products, services, or promotions that may be of interest to you. These communications may come from The Company or its affiliates. You may opt out of receiving such communications at any time by following the instructions provided in the communication or by contacting us directly at: Info@TheSOSAgency.com .

 

Your information may also be used for internal purposes, such as improving our services, conducting market research, and ensuring compliance with legal obligations. We take your privacy seriously and will not use your personal information for purposes other than those outlined in this policy without your consent.

Sharing Information with Third Parties

The Company does not sell, rent, or lease its customer lists to third parties. However, The Company may share your personal information with trusted partners to assist in delivering the services you have requested. These trusted partners may include service providers that help us with statistical analysis, email and postal mail distribution, customer support, or product delivery.

All third-party partners are strictly prohibited from using your personal information for any purpose other than providing services to The Company. They are contractually obligated to maintain the confidentiality and security of your information and are required to adhere to data protection laws and our privacy standards.

We ensure that any third-party handling of your information is done in a manner consistent with this Privacy Policy, and your personal data is only shared to the extent necessary to fulfill the services requested.

The Company may disclose your personal information without prior notice if required by law or if we believe in good faith that such action is necessary to:

(a) comply with legal obligations, including responding to court orders, subpoenas, or other legal processes served on The Company or its website;

(b) protect and defend the rights, property, or safety of The Company, its employees, or its users; and/or

(c) act in urgent circumstances to protect the personal safety of users of The Company, the public, or others.

By providing your information, you acknowledge and agree to these terms of disclosure as necessary to fulfill legal, security, and safety obligations.

Automatically Collected Information

The Company may automatically collect information about your computer hardware and software when you visit our website. This information may include your IP address, browser type, domain names, access times, and referring website addresses.

This data is used to operate and improve our services, maintain the quality of the website, and generate general statistics about how our website is used. This information is collected solely for these purposes and is not linked to your personally identifiable information.

Links

Our website may contain links to other sites. Please note that we are not responsible for the content or privacy practices of these external websites. We encourage you to be mindful when you leave our site and to review the privacy policies of any website that collects your personal information.

Security of your Personal Information

The Company takes measures to protect your personal information from unauthorized access, use, or disclosure. We employ the following security method(s):

SSL Protocol: When transmitting sensitive information, such as credit card numbers, to other websites, we use encryption technology like Secure Sockets Layer (SSL) to ensure your data is protected.

Manual Verification: Employees of The Company will connect with the appropriate party directly in various methods to confirm before information transmission.   

We implement appropriate security measures to protect your personal information from unauthorized access or alteration. However, please be aware that no data transmission over the Internet or wireless network can be guaranteed to be completely secure. As a result:

(a) Inherent Limitations: You acknowledge that there are inherent security and privacy limitations on the Internet that are beyond our control.

(b) No Absolute Guarantee: We cannot guarantee the complete security, integrity, or privacy of any information or data exchanged between you and us through this website. While we take reasonable steps to protect your information, you accept that such protection is not absolute.

Right to Deletion

Upon receiving a verifiable request from you, we will:

  • Delete your personal information from our records.
  • Instruct any service providers to delete your personal information from their records.

However, we may not be able to comply with deletion requests if the information is needed to:

  • Complete transactions, fulfill warranties, conduct product recalls, or provide requested goods or services as part of our business relationship.
  • Detect security incidents, prevent fraudulent or illegal activities, or prosecute those responsible.
  • Debug and repair errors affecting functionality.
  • Exercise or protect free speech and other legal rights.
  • Comply with the California Electronic Communications Privacy Act.
  • Conduct public or peer-reviewed research where deletion would impair the research and informed consent was obtained.
  • Use information internally in ways consistent with your relationship with us.
  • Fulfill legal obligations or other lawful uses of the information.
Children Under Thirteen

The Company does not knowingly collect personally identifiable information from individuals under the age of thirteen. If you are under thirteen, you must obtain permission from a parent or guardian before using this website. If we become aware that we have collected personal information from a child under thirteen without parental consent, we will take steps to delete the information as soon as possible.

E-mail Communications

Occasionally, The Company may contact you via email to provide announcements, promotional offers, alerts, confirmations, surveys, or other general communications. If you wish to stop receiving marketing or promotional emails from us, you can opt out by emailing Newsletters@TheSOSAgency.com and requesting to unsubscribe in your message.

Changes to this Statement

The Company reserves the right to modify this Privacy Policy at any time. While we may notify you of significant changes in how we handle personal information, we are not obligated to do so. Notifications, if provided, may be sent to the primary email address associated with your account, posted prominently on our website, and/or updated in our privacy documentation.

Contact Information

By continuing to use the website and/or services provided by The Company after any modifications to this Privacy Policy, you:

(a) Acknowledge that you have reviewed and understand the updated Privacy Policy; and
(b) Agree to be bound by the terms of the revised Privacy Policy.

Your continued use of the website and services following any changes constitutes your acceptance of the updated terms. If you do not agree with the modified Privacy Policy, you should cease using the website and services immediately.

The Company welcomes your questions or comments about this Privacy Statement. If you believe that we have not followed the terms of this Statement, please contact us at:

Effective as of August 26th, 2024.