In today’s increasingly diverse world, recognizing the need for interpreters is a crucial step toward true inclusivity. Whether in classrooms, corporate settings, healthcare facilities, or community events, the decision to work with an interpreter shows a commitment to accessibility, respect, and understanding.
For those new to collaborating with interpreters—or even seasoned pros looking to enhance these partnerships—there are simple but impactful ways to create an optimal working environment. Here are essential tips to help you work effectively with an interpreter.
1. Prepare in Advance
- Brief the Interpreter: If possible, provide interpreters with background information and an overview of the content they’ll be interpreting. This could include topics, names, specialized vocabulary, or any unique cultural aspects relevant to the conversation.
- Provide Materials: Any agendas, presentations, or documents that will be discussed should be shared with the interpreter ahead of time. This preparation allows them to anticipate complex concepts and industry-specific terminology.
2. Speak Naturally and Clearly
- Keep a Steady Pace: Speak at a moderate pace that the interpreter can keep up with. Pause slightly between sentences or ideas, especially if you’re covering complex topics.
- Avoid Over-Simplifying: It’s important to maintain the natural flow of your speech, as oversimplifying or changing your language can impact the interpreter’s accuracy.
3. Address the Audience, Not the Interpreter
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Maintain Direct Communication: When speaking, face and look directly at the person or audience you’re addressing. This encourages a more natural interaction between you and the audience.
- Speak in First Person: Using phrases like “I recommend…” rather than “Tell them I recommend…” is more effective and helps create an authentic, fluid exchange.
4. Allow Time for Questions and Clarifications
- Check for Understanding: Periodically pause to ensure that the interpreter and your audience are following along, especially during long discussions. This gives the interpreter a chance to ask for clarification if needed.
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Encourage Questions: If an interpreter needs to clarify something, it’s usually to ensure the highest accuracy. Allowing questions strengthens the quality of interpretation and promotes a smoother exchange.
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Respect Processing Time: Some interpretations require additional time for the interpreter to process and communicate your message. Brief pauses after key points.
5. Be Patient and Flexible
- Allow for Pauses and Adjustments: Keep in mind that interpretation isn’t always instantaneous. Some languages or topics may require extra processing time to ensure the interpretation is clear and accurate.
- Adapt as Needed: If the interpreter suggests a change in pace or approach, work with them. They’re skilled in identifying what’s necessary to deliver your message effectively.
6. Respect the Interpreter’s Role and Expertise
- Acknowledge Professional Boundaries: Interpreters are bound by a code of ethics that requires confidentiality, impartiality, and accuracy. Respecting their professional boundaries, including any confidentiality limitations, is essential for a trusted partnership.
- Value Their Input: Experienced interpreters can often provide insights into cultural considerations that might enhance communication. Being open to their guidance fosters a more successful interaction.
7. Physical Space
- Choose an Accessible Setup: Ensure that the interpreter has a clear line of sight to both you and the audience, especially in settings where ASL is used. Good lighting and minimal visual distractions also support effective communication.
8. End on a Clear Note
- Summarize Key Points: Before ending, summarize main points to reinforce the message. This also gives the interpreter a chance to catch any last-minute clarifications or questions.
- Allow for Follow-Up: If additional questions arise after the meeting or session, let participants know if follow-up communication is an option. This can help ensure everyone fully understands the key takeaways.
Working effectively with an interpreter requires open communication, patience, and an appreciation for the critical role they play in facilitating meaningful, accurate dialogue.