PSA: Don’t Be Afraid to Hit Decline!
At The SOS Agency, we completely understand that interpreters have busy schedules. When we send out availability requests, we know that you may not always be available—and that’s okay! However, we’ve heard from many interpreters that they hesitate to hit “Decline” because they fear it sends a negative message to the agency. Let us be […]
Tax Season Doesn’t Have to Be Dreadful: Year-Round Tips for a Stress-Free Filing
For many, tax season brings a wave of stress and last-minute scrambling. But what if it didn’t have to be that way? With a little preparation throughout the year, you can breeze through tax time with confidence. Here are some simple yet effective tips to keep your finances in order and make filing your taxes […]
2024 Year in Review
As 2024 draws to a close, The SOS Agency reflects on some incredible milestones. Here’s a look back at what we achieved together in this remarkable year. Celebrating 5 Years of Impact In 2024, we marked five years in business with an unforgettable celebration. We hosted an event for our interpreters, clients, and customers to honor […]
Gratitude and Growth: A Thanksgiving Reflection from The SOS Agency
As we gather around tables filled with family, friends, and delicious food this Thanksgiving, The SOS Agency takes a moment to reflect on the power of gratitude and connection. This year, we are especially thankful for the incredible community of interpreters, clients, and partners who make our work meaningful. Gratitude for Our Interpreters Our interpreters […]
Exceeding Expectations: Tips for Interpreters on Delivering Outstanding Service
Being an exceptional interpreter goes beyond skill; it means delivering outstanding customer service to both Deaf and hearing clients alike. Every interaction is an opportunity to showcase professionalism, empathy, and cultural awareness. At The SOS Agency, we prioritize customer service from start to finish, and here’s how interpreters can follow suit. 1. Communicate Respectfully […]
The Importance of Professional Development for Interpreters
As interpreters, we know that our work requires both skill and practice. Whether you’ve been interpreting for six months or twenty years, there’s always room for growth and improvement. The field of interpreting is dynamic, and staying updated is crucial. This is where professional development becomes vital. . Why Professional Development Matters . Evolving Industry […]
The SOS Agency: Past, Present, and Future
Every great business starts with a need, and The SOS Agency is no exception. Its journey began in Atlanta, sparked by a recurring demand from an out-of-state agency that was struggling to fill interpreter assignments in a crucial setting, a mental health hospital. The agency reached out repeatedly, asking for referrals, and Tanesh Foster found […]
Be the Team You’d Want!
As American Sign Language (ASL) interpreters, we understand the importance of advocating for a team for certain assignments. Yet, we sometimes see and hear about a team assignment in which one member of the team disconnects from the assignment when they are not facing the client. We would like to pose a question. Are you truly teaming, or […]
Should ASL Interpreters Bill for Arriving Early?
As ASL interpreters, we often debate whether we should bill for arriving early to assignments. Are we preparing ourselves to do the best job possible, or are we giving clients a freebie by showing up ahead of time? Let’s dive into why interpreters should not bill for arriving early to assignments. Standard Practice: Arriving 10-15 […]
HOW TO: Get Offered More Assignments from an Agency!
Securing more assignments from interpreting agencies requires proactive engagement, effective communication, and a commitment to delivering high-quality interpretation services consistently. In this blog post, I’m excited to share valuable insights and actionable tips. Whether you’re a seasoned interpreter or just starting out, these tips can help you establish stronger connections with agencies and secure more […]