If you’ve noticed things looking a little different lately, you’re right.
Over the past few months, we’ve been quietly rolling out a refreshed brand that better reflects who The SOS Agency is today—and where we’re headed next.
But the new look is only the beginning.
New Software Launching This Month
At the end of July, we will officially begin rolling out our new scheduling platform for interpreters and CART providers.
We’ve spent months researching, testing, and preparing for this transition with one goal in mind:
Make working with The SOS Agency even easier.
A Few Features We’re Excited About
Accept assignments by text.
That’s right. You’ll be able to accept assignments directly from a text message!
In-app team communication.
Communicate with the scheduling team and your interpreting team through the app without sharing personal phone numbers unless you choose to.
More transparency in assignment outreach.
You’ll be able to tell whether an assignment was offered directly to you- allowing time for a response or released broadly due to urgency.
Cleaner payment and remittance tracking.
View itemized payment information in a more organized, user-friendly format.
Familiar Features Aren’t Going Anywhere
Many of the tools you already use will remain, including:
- Assignment details and confirmations
- Timesheets
- Invoicing
- Schedule management
- Assignment notes
- Payment tracking
The SOS Way, Powered by Better Technology
While the platform is changing, our values are not.
You can still expect the same responsive communication, thoughtful scheduling, relationship-focused service, and commitment to supporting providers that you’ve come to know from The SOS Agency.
The new software simply gives us better tools to do what we already do best.
Over the next few weeks, we’ll share training credentials and launch updates.
We’re excited for you to experience what’s next.
Something big is coming—and we can’t wait to show you.