The SOS Way: How a Simple Phrase Became Our Standard
It all started in what was supposed to be a regular staff meeting. We were talking about how we approach assignments, how we are double checking our…
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Interpreters.
Practice notes, professional standards and lessons from the field for working interpreters.
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The Unseen Work: So Much More Than Schedulers
When people think of a scheduler, they often picture someone assigning names to slots. But if that’s all you see, you’ve missed the real magic. At The SOS…
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Interpreter Fatigue and Burnout: Recognizing It and Combating It Before It Takes Over
Being an interpreter, whether you're working in education, healthcare, legal settings, or community assignments, is a deeply rewarding yet mentally and…
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Still in the Field, and That’s My Superpower
One of the most rewarding parts of my journey is that I get to wear two hats: agency owner and interpreter. And I love both. Running The SOS Agency is a…
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Be Like Water: The Power of Deaf and Hearing Interpreter Teaming
On March 22nd, we had the privilege of hosting an insightful workshop focused on Deaf and Hearing Interpreter teaming, presented by Jeremy Quiroga, CDI. The…
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PSA: Don't Be Afraid to Hit Decline!
At The SOS Agency, we completely understand that interpreters have busy schedules. When we send out availability requests, we know that you may not always be…
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Tax Season Doesn’t Have to Be Dreadful: Year-Round Tips for a Stress-Free Filing
For many, tax season brings a wave of stress and last-minute scrambling. But what if it didn’t have to be that way? With a little preparation throughout the…
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2024 Year in Review
As 2024 draws to a close, The SOS Agency reflects on some incredible milestones. Here’s a look back at what we achieved together in this remarkable year.
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Gratitude and Growth: A Thanksgiving Reflection from The SOS Agency
> As we gather around tables filled with family, friends, and delicious food this Thanksgiving, The SOS Agency takes a moment to reflect on the power of…
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Exceeding Expectations: Tips for Interpreters on Delivering Outstanding Service
Being an exceptional interpreter goes beyond skill; it means delivering outstanding customer service to both Deaf and hearing clients alike. Every interaction…
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