You Might Be Missing These 5 Things When It Comes to Accessibility
Let's start with something we know to be true: Most organizations want to do the right thing when it comes to accessibility.
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Customers.
How accessibility coordination actually works, for the teams booking services and the people relying on them.
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The SOS Agency CEO Featured on FOX 5 Atlanta’s The Portia Show
The SOS Agency's Founder and CEO, Tanesh Foster, was featured on The Portia Show on FOX 5 Atlanta, September 21
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Interpreter Preferences: Why Sharing Them Early Matters
When requesting interpreting services, there are many details that help us create the right match - date, time, location, type of appointment, communication needs, and, when available, consumer preferences.
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New Look. Same Commitment.
While our look may be evolving, one thing remains exactly the same: Our commitment to providing responsive, reliable, relationship-driven language access services...
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Why We Love Preferred Provider Requests
One of our favorite things to hear from customers is: "Can we request the same interpreter again?" Absolutely.
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Understanding Cancellation Policies: Why They Exist
We understand that schedules change, meetings get moved, appointments are rescheduled, and unexpected situations arise. At The SOS Agency, we always try to be as flexible and accommodating as possible...
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Why Booking the Right Timeframe Matters More Than You Think
Under-booking interpreter time may feel efficient, but it usually leads to interruptions and incomplete communication. Why proper timeframes protect every party in the room.
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Why Confidentiality Matters in Interpreting Services for Your Business
Confidentiality in interpreting protects clients, organizations, and the integrity of every interaction, across healthcare, education, legal, and corporate settings.
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What Is CART, and When Should Organizations Use It?
What CART captioning is, how it differs from ASL interpreting, and when organizations should book it for meetings, classes and events.
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What Businesses Get Wrong About ASL Interpreting (And How to Fix It in 2026)
As organizations strengthen their commitment to diversity, equity, and inclusion, ASL interpreting services are a critical part of creating accessible…
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