Something Big Is Coming.
Over the past few months, we’ve been quietly rolling out a refreshed brand that better reflects who The SOS Agency is today—and where we’re headed next...
Read post →Blog
Interpreters.
Practice notes, professional standards and lessons from the field for working interpreters.
-
-
Representing the Agency That Sent You
As interpreters, we often build wonderful relationships with the people we serve. Customers appreciate our work, ask for us by name, and sometimes even request our contact information so they can reach out directly in the future...
Read post → -
When One Cancellation Affects Many People
At The SOS Agency, we understand that interpreters are human first. We know that there are times when a cancellation is unavoidable...
Read post → -
When an Assignment Runs Over: How to Navigate It Professionally
When assignments run over and you have another commitment, timing becomes critical. How to handle the situation with care and integrity, without compromising the next client.
Read post → -
Why Interpreters Should Be Careful Saying: "I've Worked With This Client Before"
Confirming prior interactions with a client can breach confidentiality even when no details are shared. Why neutrality and discretion start with the basics.
Read post → -
What the Agency Handles So You Can Do the Work
Interpreting agencies are often misunderstood as organizations that simply fill requests. In reality, placement is only one part of a much larger system…
Read post → -
2025: The Year We Reimagined the Interpreter Experience
This year revealed something powerful: interpreting is changing, and interpreters deserve agencies that change with it. ASL Interpreting Reimagined means…
Read post → -
🍁🧡 Happy Thanksgiving to Our Incredible SOS Interpreters & CART Providers! 🧡🍁
As we pause to reflect this Thanksgiving, our hearts are full of gratitude for each and every one of you. Your dedication, professionalism, and compassion are…
Read post → -
Six Years Strong, Because of You
Six years. That’s how long The SOS Agency has been growing, learning, and serving, and we couldn’t have done it without you. This milestone is truly a…
Read post → -
Staying in Our Lane
As interpreters, we have one of the most important jobs in the room: to provide full and accurate communication access. That means carrying not only the words,…
Read post →