Staying in Our Lane
As interpreters, we have one of the most important jobs in the room: to provide full and accurate communication access. That means carrying not only the words,…
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Access, in plain language.
Practical guidance for the people who book interpreting, the community we serve, and the interpreters who do the work. No jargon walls, just what's useful.
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Understanding the Interpreter’s Role: It’s the Client’s “Voice”
When working with an interpreter, it’s important to remember one key truth: you are hearing the individual, not the interpreter. Understanding the…
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The SOS Way: How a Simple Phrase Became Our Standard
It all started in what was supposed to be a regular staff meeting. We were talking about how we approach assignments, how we are double checking our…
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The Hidden Heroes Behind The Scenes
At The SOS Agency, making language access smooth and dependable isn’t an accident, it’s the result of tireless work by our scheduling team. They are much more…
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The Unseen Work: So Much More Than Schedulers
When people think of a scheduler, they often picture someone assigning names to slots. But if that’s all you see, you’ve missed the real magic. At The SOS…
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Interpreter Fatigue and Burnout: Recognizing It and Combating It Before It Takes Over
Being an interpreter, whether you're working in education, healthcare, legal settings, or community assignments, is a deeply rewarding yet mentally and…
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Why You’re Seeing More Interpreter Teams, And Why That’s a Good Thing
If your organization regularly hires sign language interpreters, you may have recently noticed a trend: more requests for team interpreting instead of just one…
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Still in the Field, and That’s My Superpower
One of the most rewarding parts of my journey is that I get to wear two hats: agency owner and interpreter. And I love both. Running The SOS Agency is a…
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Why I Still Show Up to Assignments (And What That Means for You)
As the owner of The SOS Agency, you’d think most of my days are spent behind a desk managing schedules, contracts, and strategy. And while that’s true to an…
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Be Like Water: The Power of Deaf and Hearing Interpreter Teaming
On March 22nd, we had the privilege of hosting an insightful workshop focused on Deaf and Hearing Interpreter teaming, presented by Jeremy Quiroga, CDI. The…
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